Nice girls don’t get the corner office

Nice girls don’t get the corner office

In January my husband and I were shopping for a present for the daughter of friends of ours. While paying at the cashier, my attention was immediately grabbed by the title of the following book: Image available via Google images Lois P. Frankel, a bestselling author, executive coach, and an internationally-recognized expert in the field [...]

The second trimester of pregnancy

The second trimester of pregnancy

Luckily, the second trimester had nothing to do with the struggles and challenges I experienced during the first trimester. On the contrary, I can even proudly admit that I have enjoyed pretty much every single day of it! My belly has been growing with a higher pace and people started noticing that I was pregnant. [...]

Why are some customers easier to satisfy than others?

Why are some customers easier to satisfy than others?

During the last five years I have guided software implementations at various smaller and bigger, national and international customers. Being the one responsible for the success of the implementation, I have often asked myself the following questions:   What makes some of my implementations more successful than others?   and   Why are some of [...]

Let the robots take over our jobs so we can become humans again!

Let the robots take over our jobs so we can become humans again!

In January this year I had to go to the Leidschendam-Voorburg municipality, in The Netherlands, to register our marriage and my new surname. Instead of a receptionist, I was welcomed by a cute little robot, Evie, who asked me whether I have an appointment and showed me the way. And this is a small municipality [...]