The third trimester of pregnancy

The third trimester of pregnancy

Yes, we are almost there! To be honest I didn’t expect to feel much difference right away but the moment I entered the third trimester, I immediately felt that something had changed — suddenly I was playing in the highest league of pregnancy. Welcome back fatigue Compared to the feeling of being invincible during the second trimester, the [...]

Nice girls don’t get the corner office

Nice girls don’t get the corner office

In January my husband and I were shopping for a present for the daughter of friends of ours. While paying at the cashier, my attention was immediately grabbed by the title of the following book: Image available via Google images Lois P. Frankel, a bestselling author, executive coach, and an internationally-recognized expert in the field [...]

The second trimester of pregnancy

The second trimester of pregnancy

Luckily, the second trimester had nothing to do with the struggles and challenges I experienced during the first trimester. On the contrary, I can even proudly admit that I have enjoyed pretty much every single day of it! My belly has been growing with a higher pace and people started noticing that I was pregnant. [...]

Why are some customers easier to satisfy than others?

Why are some customers easier to satisfy than others?

During the last five years I have guided software implementations at various smaller and bigger, national and international customers. Being the one responsible for the success of the implementation, I have often asked myself the following questions:   What makes some of my implementations more successful than others?   and   Why are some of [...]