The second trimester of pregnancy

The second trimester of pregnancy

Luckily, the second trimester had nothing to do with the struggles and challenges I experienced during the first trimester. On the contrary, I can even proudly admit that I have enjoyed pretty much every single day of it! My belly has been growing with a higher pace and people started noticing that I was pregnant. [...]

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Happiness lies within

Happiness lies within

Somehow many of us often tend to search for happiness in external factors. When I was in my twenties I assumed that I will finally be happy when I graduate, find my dream job, leave my boyfriend and move to a warmer country. My expectation was that something from the outside world will magically turn [...]

Why are some customers easier to satisfy than others?

Why are some customers easier to satisfy than others?

During the last five years I have guided software implementations at various smaller and bigger, national and international customers. Being the one responsible for the success of the implementation, I have often asked myself the following questions:   What makes some of my implementations more successful than others?   and   Why are some of [...]

Let the robots take over our jobs so we can become humans again!

Let the robots take over our jobs so we can become humans again!

In January this year I had to go to the Leidschendam-Voorburg municipality, in The Netherlands, to register our marriage and my new surname. Instead of a receptionist, I was welcomed by a cute little robot, Evie, who asked me whether I have an appointment and showed me the way. And this is a small municipality [...]