Every end is a new beginning

Every end is a new beginning

The last Thursday of March marks the end of the month and the first dark wintry quarter of the year and at the same time the beginning of the spring and the awakening of nature. For me personally, the end of March marks the end of a big chapter of my life and the beginning [...]

Nice girls don’t get the corner office

Nice girls don’t get the corner office

In January my husband and I were shopping for a present for the daughter of friends of ours. While paying at the cashier, my attention was immediately grabbed by the title of the following book: Image available via Google images Lois P. Frankel, a bestselling author, executive coach, and an internationally-recognized expert in the field [...]

The second trimester of pregnancy

The second trimester of pregnancy

Luckily, the second trimester had nothing to do with the struggles and challenges I experienced during the first trimester. On the contrary, I can even proudly admit that I have enjoyed pretty much every single day of it! My belly has been growing with a higher pace and people started noticing that I was pregnant. [...]

Why are some customers easier to satisfy than others?

Why are some customers easier to satisfy than others?

During the last five years I have guided software implementations at various smaller and bigger, national and international customers. Being the one responsible for the success of the implementation, I have often asked myself the following questions:   What makes some of my implementations more successful than others?   and   Why are some of [...]

Let the robots take over our jobs so we can become humans again!

Let the robots take over our jobs so we can become humans again!

In January this year I had to go to the Leidschendam-Voorburg municipality, in The Netherlands, to register our marriage and my new surname. Instead of a receptionist, I was welcomed by a cute little robot, Evie, who asked me whether I have an appointment and showed me the way. And this is a small municipality [...]